Festool Canada releases its customer service and tool registration portal MyFestool in a new layout. Signing up to the platform is free and simple.
Festool designed MyFestool to provide customers with a single dashboard where they can see a full list of their registered Festool tools, track warranty information, initiate online repair orders, and view the full selection of spare parts, which Festool keeps in stock for at least 10 years from tool purchase. Festool users in Canada that register their tool for free at MyFestool can take full advantage of the industry-leading 3-Year Wear and Tear Warranty.
Festool, long known for engineering durable tools for the toughest demands, also created MyFestool so owners and fans can create tool wish lists as well as stay connected to the latest Festool news, products and campaigns by signing up for the bilingual Festool newsletter. Festool provides free shipping for all tool warranty requests and the company’s standard repair shop turnaround time is 48 hours – keeping projects on track with minimal downtime.
To mark the announcement of MyFestool, Festool is holding a giveaway for a chance to win one of five T18 Easy Cordless Drill Driver. Festool owners and non-owners alike can register for MyFestool and the giveaway – as there are features for both owners and fans on the platform. Submissions must be made by July 12.
Festool recently released the prize tool, the T18 Easy, as part of its 18V cordless line launch. The giveaway winner will gain entry into the Festool battery platform with its wide array of tools powered by the same lightweight battery.